Privacy Policy

Last updated: August 2026

At Rafi Electronics, your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to the practices described below.

1. Information We Collect

We only collect information you give us directly, such as:

• Account details: name, email address and phone number when you register
• Order details: billing and shipping address when you place an order
• Payment details: processed at the time of payment — we never store card information
• Communications: messages, reviews or inquiries you send us
• Usage data: pages visited and cart activity via cookies, to improve your experience

2. How We Use Your Information

• Process, confirm and deliver your orders
• Send order confirmations, delivery updates and tracking details via SMS/email
• Respond to your support questions on call, WhatsApp or email
• Notify you about offers and new arrivals (you can opt out anytime)
• Improve our website, product range and services

3. Information Sharing

We do not sell, trade or rent your personal information. We only share the minimum required data with:

• Delivery partners — your name, address and phone number so the courier can deliver your order
• Payment services (banks, JazzCash, Easypaisa) — to process your payment securely
• Brand service centers — warranty claim details when you request support
• Legal authorities — only when required by law

4. Data Security

We protect your data with industry-standard measures: SSL encryption on all pages, secure password hashing, restricted admin access, and periodic security reviews. While no system is 100% secure, we continuously work to keep your information safe.

5. Cookies

Cookies help us remember your cart, keep you logged in, and understand how visitors use the site so we can improve it. You can disable cookies in your browser settings, but parts of the website (like the shopping cart) may not work properly without them.

6. Your Rights

• Request a copy of the personal data we hold about you
• Correct any inaccurate or incomplete information
• Request deletion of your account and associated data
• Opt out of marketing messages at any time

7. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children.

8. Policy Updates

We may update this policy from time to time. Changes will be posted on this page with an updated revision date, so please review it periodically.